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⚖️ Law Firms / Solo Attorneys × 💬 Customer Service

Client Intake Summary: a playbook you can actually use.

Turn prospective-client intake into a structured attorney review brief. This page gives you a copy-ready prompt, a controlled workflow, a practical tool stack, and a mini-agent concept you can implement gradually.

Copy-ready prompt

Summarize this prospective-client intake for attorney review

Inputs to supply: client-provided facts, parties, dates, jurisdiction, matter type, documents, urgency

Summarize this prospective-client intake for attorney review. Separate client statements from verified facts. List parties, dates, jurisdiction, matter type, documents, stated goals, deadlines/urgency, and missing questions. Do not provide legal advice or assess merits.
Controlled workflow

From intake to human-approved action.

Intake form/call
AI structures facts/issues/deadlines
conflict/attorney review
next step
Tool stack

Use the fewest tools that solve the problem.

These are example tool categories and common products—not endorsements. Prefer tools you already operate, can secure, and can integrate cleanly.

LLMenterprise/approved ChatGPT, Claude, Gemini, or legal-specific platform
DMS/practice managementyour approved system
researchauthoritative legal databases.
Mini-agent concept

Legal Intake Assistant

A narrow assistant for this one workflow—not an autonomous replacement for staff. Give it approved source information, restrict what it may decide, log outputs, and require human approval at the consequential step.

Guardrail

Where the human stays in charge.

Attorney review is mandatory. Protect privilege/confidentiality, verify citations and authorities, use approved legal-research sources, and never treat generated text as legal judgment.
From playbook to production

Want this workflow built for your business?

CYBERSIDE can help adapt the prompt, connect it to your actual tools and data, define review rules, test the workflow, and train the people who will use it.